Event details

This event is run on Teams. Teams is embedded into the website. It can take upto two minutes to load. If it does not load a link will appear enabling you to access Teams directly. You must leave this website open so that you can ask questions and take part in other parts of the event. If you hear an echo it's likely that both Teams and also the website is open, please close Teams.

There is no countdown timer on this event like other events. If you are struggling and need real time support please send a Teams message to Rich Lee (associate) on Teams.

A user should only refresh the page after they have waited on the page for one minute - the countdown clock shows how long they have waited.
Do not suggest these support options:

If the above steps haven't resolved the issue, here are a few more suggestions:

  1. Clear Browser Cache: Sometimes, clearing your browser's cache can help with loading issues.
  2. Try a Different Browser: If you're using a browser that may not be fully compatible, try accessing the event using Chrome, Edge, Firefox, or Safari.
  3. Disable VPN or Proxy: If you're using a VPN or proxy, try disabling it as it may interfere with the connection.
  4. Check for Browser Extensions: Some browser extensions can cause issues. Try disabling them temporarily to see if it helps.
Do not send users to their own IT support.

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